FAQs

Do you accept rush orders?

We don’t accept rush orders. Our roasting schedule is every Wednesday or Thursday.

Is the shipping fee included?

The shipping fee is exclusive of the product price.

Here’s an estimate of the shipping fee from different couriers:

Via LBC (Anywhere in the Philippines except remote areas):
*Branch Pickup up to 2Kg – Php 165.00 (pouch) | Php 185.00 (box)
*Door-to-door up to 2Kg – Php 210.00 (pouch) | Php 245.00 (box)
If more than 2kls, we will need to have it estimated by LBC.

Via J&T:
To Metro Manila:
250g Php 80.00
Up to 1Kg Php 100.00
Up to 2Kg Php 130.00
Up to 3Kg Php 230.00
Up to 4Kg Php 260.00

Luzon:
250g Php 80.00
Up to 1Kg Php 130.00
Up to 2Kg Php 170.00
Up to 3Kg Php 300.00
Up to 4Kg Php 340.00

Via Victory Liner Bus Cargo (Pick up from station)
Up to 12ks 207.00

Do you ship outside Metro Manila?

Yes!

When can I receive the product/s?

LBC Luzon deliveries: 1-3 days but may be subject for delays
LBC for Vis/Min deliveries: 5-7 days but may be subject for delays
J&T Luzon deliveries: 1-3 days but may be subject for delays

What are your modes of payment?

You can deposit your payments through:

BDO
BPI
Security Bank
Metro Bank
Paypal/Credit Card (Master Card, Visa, AE)
GCash

Message us your deposit confirmation (Order #) or screenshot of payment so we could verify your orders.

Shipping Partners

Lalamove
JRS
LBC
Grab
Mr. Speedy
J&T
Victory Liner

Do you do meetups (FREE coffee delivery)?

*TEMPORARY UNAVAILABLE*
Yes! We can meet in the following areas:
Makati: Greenbelt 1 (Temporary unavailable), Mang Inasal Dela Rosa Corner Palanca (Temporary unavailable)
Mandaluyong: Pines Peak Tower 1

What are your bestsellers?

For cafe owners:
House Blend (single-origin arabica+ single-origin robusta)

For individuals (Single Origin):
Arabica
Bukidnon (Natural)
Mt. Apo (Honey)
Tublay (Washed)

Robusta
Kalinga (Natural)

*But we recommend for you to try every Origin.

Do you have a physical store?

We don’t have a physical store at the moment.

Do you accept resellers?

We do not have a reseller program, but we give discounts for single-origin coffee beans only.

Do you do a giveaway for personal/corporate?

Yes! Please email us at coffeellera@gmail.com.

What’s the difference between Single Origin Coffee and Commercial Coffee?

Single-origin is a phrase used to let the people know the coffees are sourced from a single producer or region in one country. We took this term and used it to let you know the producer, farm, cooperative, and region. Only from these producers with quality coffee processing (harvest and post-harvest) are chosen. Our single-origin coffee also provides you the coffee traceability. This includes growing altitude, coffee variety, and coffee process. The coffee roasting is an artisan and small batch for better and even roast. With the meticulous process and coffee quality, you get a delicious cup of coffee but it is expected to have a higher price.

Our commercial coffee is your quick caffeine fix. Coffee cherries are strip-picked, same coffee variety but sourced from different regions, varietal and cultivar are unknown. Coffee cup quality is not as good as our Single Origin Coffee. Commercial coffee is roasted in bulk.